Support

Why are my photos taking so long to upload?

If you're having issues with your photos, the most likely reason is their size. Most photos outputed from digital cameras, especially those ones taken by professional photographers, are typically very big in size (anything over 1.5 megabytes.) While the photo upload tool can accomodate larger files, it'll just take a bit longer (the progress bar will show you the progress!)

How do I re-size my photos?

You can go to Resizr.com or if you have a program like Photoshop, GIMP (free!), or Acorn (free version!). All of these options will allow you simple batch processing of all your photos. We're always happy to help as well, so if you'd like us to do some re-sizing just contact us!

Still need help? Contact us and we'll get back to you shortly!